ShoreTel

About ShoreTel

ShoreTel is a leading provider of Pure IP unified communications solutions. ShoreTel's ip phone system enables companies of any size to seamlessly integrate all communications-voice, data, and messaging-with their business processes. Independent of device or location, ShoreTel's distributed architecture eliminates the traditional costs, complexity and reliability issues typically associated with other solutions. ShoreTel continues to deliver the highest levels of customer satisfaction, ease of use and manageability while driving down the overall total cost of ownership. ShoreTel is headquartered in Sunnyvale, California, and has regional offices in the United Kingdom, Sydney, Australia and Munich, Germany.

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What is Unified Communications?

Unified Communication is a spectrum of capabilities designed to increase productivity and collaboration among users across a variety of mediums. Including:

Presence: Presence is a key component of Unified Communications. It enables you to find the best person available for live contact, and also shows you the state of the receiver so you can choose the best or richest mode of communications.
Mobility: Mobility is the ability to communicate using any device no matter where you are.
Unified Messaging: Unified Messaging is about the integration of e-mail, voicemail, and ultimately video mail, using existing enterprise contact directories as a common database.
Video: Video brings a new dimension to traditional voice calling by letting users "meet" face-to-face with remote individuals from wherever they happen to be.

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Products Overview

ShoreTel's IP Phone System delivers on the promises of Unified Communications by integrating voice, video, IM, and voicemail in one easy to use system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your network. The result is a single-image system across all geographies, with complete feature transparency.