Designed for the IP age to be easy to deploy, use and manageShoreTel
Unified Communications Platform
At the core of ShoreTel’s Unified Communications (UC) solution is a unique distributed platform that provides the system’s core communications capabilities. Purpose-built for IP, this open, highly reliable platform, fits right in with your existing infrastructure, works seamlessly with your business applications and processes, and makes integrated business communication easy to deploy and manage.
The ShoreTel UC system scales easily and is ideal for multisite companies because it behaves and appears as a single, unified system with full PBX, voicemail, and automated attendant functions.
A Distributed Communications Solutions
The UC platform integrates multiple facets of communications into a single distributed architecture to provide a range of rich capabilities.
The ShoreTel distributed software architecture deploys core voice communications capabilities at each site. This architecture means a single system can serve multiple locations while providing for stand-alone reliability at every site in the event of a wide area network (WAN) failure.
The result is a single-image system that scales easily, distributes to all geographies, delivers feature
transparency to all users and delivers rocksolid reliability.
Business-critical Reliability
ShoreTel Voice Switches exceed today’s most stringent enterprise IT requirements, delivering 99.999 percent (five-nines) availability with:
- N+1 redundancy: Helps ensure that if a ShoreTel Voice Switch fails, the phones supported by that switch automatically fail over to another voice switch.
- No moving parts: Processors that do not require or use mechanical disk drives, eliminating the single most common point of system failure.
- PSTN failover: If the WAN is down or over-utilized for voice traffic, calls can automatically route over the PSTN.
- Ethernet port failover: ShoreTel Voice Switches feature redundant network uplinks.
ShoreTel Mobility Solution
Integrate leading smartphones and tablets with existing enterprise communication applications and infrastructure securely, simply and cost effectively.
Click here to learn more.
lntegrated Collaboration
Audio and web conferencing as well as Instant Messaging are services fully managed and deployed through the ShoreTel UC System.
- Dial-in, high-definition conferencing: Whether it’s a one-time conference or an always-on conference, users can invite their colleagues, partners, or customers to dial into the audio conference services in a single step.
- Zero-touch web conferencing: Users on both PCs and Macs can share their desktops to collaborate on documents with their team.
- Self-service scheduling: Without IT supervision or assistance, users can schedule or create spontaneous
conferencing, or even reservation-less conferences using an intuitive Web interface. For Outlook users, scheduling a conference has never been simpler: simply pressing the “Conference” button in the Outlook ribbon automatically associates a ShoreTel Conference with the meeting, including all information required for the host and participants to join. - Instant recording: The Instant Recording feature gives users more options for the storage and distribution of the recording of the conference and its accompanying Web presentation.
_________________________________________
- PilotHouse Awards: Top Providers, IP Telephony, Nemertes Research, Fall 2009
- ShoreTel, Inc. Unified Communications Systems Evaluation of Power Consumption vs.Cisco Unified Communications Systems, The Tolly Group, October 2008
Print this page